Last updated October 14,2026
At Volusia Mattress, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our store, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect personal information you voluntarily provide, including your name, phone number, email address, delivery address, and information about your mattress or sleep preferences.
We may also collect basic website usage information, such as browser type, device information, pages visited, and interactions with our website through cookies or analytics tools.
2. How We Use Your Information
We use customer information to:
Respond to questions and requests.
Provide information about mattresses, products, and services.
Process purchases and coordinate deliveries.
Provide customer service and warranty assistance.
Send order updates, appointment reminders, and other relevant communications.
Send promotional messages when you have provided the appropriate consent.
Improve our website and customer experience.
3. Text Messages and SMS Communications
When you provide your phone number and consent to receive text messages from
Volusia Mattress, we may contact you about inquiries, purchases, deliveries, appointments, or customer service.
If you separately opt in to promotional messages, we may also send information about special offers, products, and store events.
Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for assistance. Consent to receive promotional text messages is not required to make a purchase.
Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that assist us in delivering text messages.
4. Sharing of Information
We may share necessary customer information with trusted service providers that help us operate our business, including website hosting, customer communication platforms, payment processors, and delivery providers.
These providers receive information only as needed to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate marketing performance.
You can manage certain cookies through your browser settings.
6. Data Security and Retention
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.
No method of online transmission or electronic storage is completely secure.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and recordkeeping requirements.
You may unsubscribe from promotional emails using the unsubscribe link provided or opt out of text messages by replying STOP.
8. Children's Privacy
Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Volusia Mattress
1345 W Granada Blvd, Suite 4
Ormond Beach, FL 32174
Phone: 386-492-5838
Website: https://volusiamattress.com